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We are committed to protecting your privacy


You can navigate silver-creek.com without giving us any information about yourself. But sometimes we do need information to provide services that you request. This statement of privacy explains data collection and use. Please read our complete privacy policy. Last updated on April 1, 2011.



What information do we collect?

We collect information from you when you register on the site, make an investment, respond to a survey or communication such as e-mail, or participate in another site feature.

When investing or registering, we may ask you for your name, e-mail address, mailing address, shipping address, phone number, credit card information or other information. You may, however, visit our site anonymously.

We also collect information about gift recipients so that we can fulfill the request. The information is not used for marketing purposes.

Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.


How do we use your information?

We may use the information we collect from you when you register, make investments, purchase products, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a promotion, survey or other site feature.

If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.


How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you make investments or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.


Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.


Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Wood River Foundation. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses; payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.


Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).


Acceptable Use Policy for Blogs and other Social Networking Forums

Please remember that the open and real-time nature of these forums makes it is impossible for us to vouch for the validity of any content posted. As such, we are not responsible for any messages posted or the consequences of following any advice offered within posts. The views expressed in the posts you will find in these forums belong solely to their respective authors and do not necessarily reflect the views of the Silver Creek Outfitters If you find any posts in these forums to be offensive or objectionable, please contact us via email to the address offered as a contact for the forums in question. If we determine that removal of a post or posts is necessary, we will make reasonable efforts to do so in a timely manner.

By using these forums, you agree to the following:

  • By posting messages, uploading files, inputting data, or engaging in any other form of communication through these services (collectively "the content"), you are granting Silver Creek Outfitters, its successors and assignees, a royalty-free, perpetual, non-exclusive, unrestricted, worldwide license to use, adapt, transmit, publicly perform or display any such content on the site to which it was contributed (or successor site). In plain English, you allow us to continue to display your contributions to the site. We won't do anything else with them, however.
  • If you contribute any graphic images or photographs, you accept all liability for any model or property release issues that may arise from an individual or trademarked property in the content. Please do not submit any images or photographs for which you do not have a current model or property release.
  • You will not post any material that is knowingly false, misleading, or inaccurate.
  • You will not behave in an abusive and/or hateful manner, and will not harass, threaten, nor attack anyone.
  • You will not use profanity in our forums, and will neither post with language or content that is obscene, sexually oriented, or sexually suggestive nor link to sites that contain such content.
  • You will respect other people's right to personal privacy and will not post any other person's identifying information (including their names, contact information, and any other relevant information) within the forum but your own.
  • You will not use these forums to violate any laws nor to discuss illegal activities.
  • You will not to impersonate any person or entity, forge headers or otherwise manipulate identifiers in order to disguise the origin of any posting, nor collect or store personal data about other users.
  • You will not post any copyrighted material, nor link to any copyrighted material (with the exception of publicly available sites and pages that the legal owners of the copyrights have created to make that material freely available to the general public), unless that copyright is owned by you or by these Forums.
  • You will not use these forums for the purposes of sharing or distributing viruses, licenses, registration information, software keys, "cracks," or other information designed to do harm to or allow unlawful access to any computer hardware, software, networks, or any other systems.
  • You will not post advertisements, chain letters, pyramid schemes, or solicitations, all of which are inappropriate and prohibited in the forums. You will not, furthermore, collect personal information about forum members for the purpose of sending them any such advertisements, chain letters, pyramid schemes, or solicitations through other means (email, messaging programs, etc.).
  • You will not post messages that are clearly outside of the stated topic of any Forums nor disrupt a forum by deliberately posting repeated irrelevant messages or copies of identical messages (also known as "flooding").
  • You will not attempt to access any protected sections of the sites or Forums, nor make use of any hacks, cracks, bug exploits, etc. to bypass or modify the features of the forum software at any Silver Creek Outfitters, Inc. site.
  • You will, if asked by a representative of the Forums, cease posting any content, and/or links to content, deemed offensive, objectionable, or in poor taste by the staff of the Forums.

At all times, you remain solely responsible for anything found within your posts and agree to indemnify and hold Silver Creek Outfitters and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of any material you submit, post to or transmit through these services, your use of the Forums, your connection to the forums, your violation of the AUP, legal notice, or privacy policy, or your violation of the rights of another. These forums do not and cannot review all of the content of every message posted and do not accept responsibility for the contents of any messages. We reserve the right to delete any message and/or restrict posting rights in our forums for any reason whatsoever. Should you continue to post messages that violate the rules of the Forums, your account may be terminated, your access to the forums may be banned, and your service provider(s) may be contacted about your behavior. Furthermore, we expressly reserve our rights under the law to take any other actions we deem necessary.

We at these forums also reserve the right to disclose personal information when required by law or in the good-faith belief that such action is necessary to conform to the edicts of the law or comply with a legal process served on Silver Creek Outfitters, protect and defend the rights or property of Silver Creek Outfitters's network of sites, or visitors to Silver Creek Outfitters, identify persons who may be violating the law, the legal notice, or the rights of third parties, and cooperate with the investigations of purported unlawful activities.


California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the "My Account" page.


Information about Children under 13

silver-creek.com is a general audience website. We do not collect information about a visitor's age. We educate children about the importance of generosity in their lives. We do not collect personal information from a visitor on pages specifically designed for children.


Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.


Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.


Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.


Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.


Your consent

By using our site, you consent to our privacy policy.