“The entire staff is great. Two very kind men helped my Dad and I to purchase our fishing licenses and get fitted for our gear - both were so kind and helpful.”
Courtney O'Kane
“Loved everyone there! From the person I booked with over the phone, our outfitter, and our guides. Well done on your hiring protocol. Everyone was fabulous. Store was fab!”
Krystal Frier
“Always expect top-notch service.”
Anonymous
“I expected excellent and got what I expected.”
Joel Klein
“The trip was well organized, and all of the guides were great. I have used many different guides and I would definitely recommend Silver Creek.”
Tom Coleman
“Easy to deal with and polite.”
Matt Jones
“Always feel like everyone is there to assist you in finding what you want. Stod, Sam and Joe are very helpful. Having bought rods, guns, etc my expectations where raised to a higher standard based upon the past.”
Larry Mace
“I had high expectations going in, and they were met and even exceeded.”
David Bagley
“Staff was appropriately eager. Greeted me with casual warm smile and was very helpful.”
Andy
“They were so helpful and efficient with the whole fish licensing process.”
Arline Thomas
“Great staff!”
Mike Adelman
“What made it better was it was our first trip to the Big Lost. Everything exceeded our expectations including the fishing. It was a perfect day.”
John Segale
“We had a wonderful day that far exceeded my expectations. We had never been to Eedaho Ranch before. Thank you, thank you to whoever booked our group there.”
Helen Blair
“Staff were fantastic. Also enjoyed the store visit and the staff there as well.”
Tom E
“The retail experience is always good, so that is what is expected.”
Tom Robinson
“Your store staff rocks! I’ve also liked the merchandise carried by SCO.”
Russ Girdler
“Just what I expected because we had been to the store many times before. It’s perfect!”
Brent Wauterlek
“It’s a great retail store. It met expectations because I have had great experience and it met them.”
Jim Reeder
“You have a great staff. Beautiful store and very helpful staff.”
Anonymous
“I have to admit that my lack of fly fishing knowledge intimidates me when I have to approach a fly shop. I've been in too many where they "talk down" to a novice and act like I'm a lesser person. When I first went to the shop to check on fishing, Stodd immediately connected with me and made me feel comfortable. We chatted about life then talked fishing. He gave me tips, suggestions and recommendations to make my guided trip meet my expectations.”
Chris Bone
“Could not think of another thing to improve our experience aside from putting the fish on the hook for us.”
Cynthia Huffman
“The shop always has an extensive, high-quality array of fishing and non-fishing product, which was what I expected.”
Jeff Murphy
“In every department, Silver Creek has knowledgeable and friendly employees.
Shopping at Silver Creek is part of the Sun Valley experience.”
Michael Saunders
“In the lead-up to the trip, I also dealt with Stodd over the phone. I met him in person at the shop and both he and our two guides were helpful, courteous, and professional. I'd never been to the shop. It's beautiful and well equipped. Wish I'd had more time to browse but we wanted to get out on the water and, at our request, the guides dropped us off at our hotel after the trip. Next time!”
Dave Sharpe
“Don’t know any of the new staff but very friendly and attentive.”
Calame Sammons MD
“In every department, Silver Creek has knowledgeable and friendly employees. Shopping at Silver Creek is part of the Sun Valley experience.”
Michael Saunders
“The staff in the store has always been great.”
Jeff Munckton
“Silver Creek Outfitters is always on top of the list when I need to gear up for a fly fishing adventure.”
Tim Vedder
“The entire process was GREAT! The guy who fit me and the guide were professional and enthusiastic.”
Anonymous
“Shop personnel were great”
Bob Heim
“Staff is friendly, accommodating, and a pleasure to deal with.”
Piper Cochrane
“Always have a great experience when I come into the shop. I wouldn't want to rate this as extremely eager, as that would be annoying - you guys do a great job of asking if I need help vs. letting me browse. Only reason to rate as expected is I have been coming to the shop for years and it's always great. This shouldn't be taken as a bad rating. You guys do a phenomenal job, keep it up.”
Anonymous
“extremely high standard which was met once again.”
Jay Robertson
“Everyone was so helpful and polite. We both commented about how the buyer does an awesome job!”
Anonymous
“It was great. Both my wife and I purchased numerous items. The store had numerous items that we can't purchase elsewhere.”
Stuart Lyle
“My expectations have been set for over 30 years, but I’m always blown away by everyone in the shop. Always the best!”
Bruce Armstrong
“We were extremely well taken care of but that is what we have come to expect from Silver Creek.”
Grace Whatley
“Stoddard is 100% customer focused. Also liked many of the other guys in the shop like Colton.”
Jeff Kurtzweil
“The experience always is excellent. Stod is a fantastic ambassador for Silver Creek Outfitters.”
Christy Brown
“You have a great staff. Beautiful store and very helpful staff.”
Anonymous
“All team members were very accommodating. Would like to thank Terry and Stodd for they did to ensure the overall program was a great success.”
Norm Varin
“Everyone was very pleasant and professional.”
William
“Stod has helped us with guides and gear and even clothes for years. He acts like he is the owner and takes great pride in working at silver creek. Wonderful fellow.”
Paul Fleming
“I expect great service from Silver Creek and always get it.”
Peter Daly
“Staff in at the shop were very eager to serve as always. I love to visit your shop and meet everyone.”
Neil Damy
“I had high expectations coming in and those expectations were exceeded.”
Bill Brinkman
“Far exceeded my expectations. Really appreciate you contacting Amanda at such short notice and we plan to hire her in return trips.”
Christopher Clements
“Great staff helped us with logistics and licenses.”
Mike Werner
“I have been fishing with Silver Creek every summer for 6 years. Having worked with several fly shops over the years Silver Creek is at the top for professionalism, and fun.”
John Regan
“We all love Silver Creek and their employees”
Kate Rosekrans
“Always great. Consistently wonderful service.”
Tom
“Professional outfit with extremely experienced guides. I would highly recommend.”
Andrew Stockwell
“Terrific staff. Stod’s and Sam were ready to help.”
Anonymous
“I had very high expectations of your shop, and you made good on my expectations.”
Robert Frisbee
“Same excellent service I experienced the last time I fished (and shopped) with SCO three years or so ago.”
Sean Coleman
“Everyone in the shop was very nice and engaging.”
Anonymous
“Brett and staff were eager beavers.”
Anonymous
“The Silver Creek employees were friendly, good natured, professional, and excellent.”
Roger Dermody
“Great employees who love fishing and working at your store. It shows.”
Steven Luray
“Joey helped us with our gear, showed us how to fish, use the poles and was very informational giving us all the details around the different tools, tactics, etc.”
Nicole Jensen
“Outfitters is white glove experience. Retail was same. Great products. Exactly what I expected.”
Anonymous
“Everyone at Silver Creek was helpful, knowledgeable, engaging, gracious. So rare these days! The Silver Creek Store/Experience never disappointing.”
Anita Nelson
“Been shopping with you for +30 years...I KNOW it's a good store. We have 321 stores in 17 countries. I know what it is to run a retail shop where the Shopping Experience is KEY to bonding the client. The Merchandise is good quality so one can get away with hefty margins. BUT...if the Customer Service is no good.... sooner or later...you're dead. Your employees are both friendly and knowledgeable...so you should be around for a while...yet. No early retirement for you.”
Ted Miller
“I love shopping and coming into the store for expertise. Store staff is great and is always willing to share what flies are working and some great spots to fish.”
Anonymous
“The staff was eager to help and so pleasant, not sure of all of their names but we thought they were superb!!!”
Janie and Bryan Kilby
“Carter (youngish) was at the front desk and he helped with licenses, proper flies for the Wood at this time, etc. The retail experience is always great so that comment is very positive.”
Jim Cooper
